Since Waterdown Collision first opened its doors in 1974, we have been committed to delivering outstanding customer satisfaction. That commitment is evident in our quality of auto body repair, our lifetime guarantee, and our added value customer service items including our customer shuttle, and onsite rental cars.

As a service business, we know that these times demand special measures to protect the safety of our customers and staff. We’re making Customer Service a Platinum Experience that allows you to remain in the safety and comfort of your own home while your vehicle is repaired.

Our Platinum Experience includes:

• Complimentary door to door valet service
• A Rental vehicle delivered to your driveway
• Online Appointment Booking 
• Over the phone repair consultations
• Sanitization of all vehicles at the beginning and end of the repair process
• Secure online payment portal

One thing that will never change is our focus on best-in class service and our goal of 100% customer satisfaction.